Terms and Conditions

1. Services Provided

RankLocally offers local SEO services, including but not limited to:

• Google Business Profile (GBP) optimization
• Hyper-local keyword targeting (8km & 16km radius)
• AI-powered local competitor analysis
• Verified review generation through Local Guides
• Ranking guarantee for 5 local keywords within 90 days
• 24/7 customer support and live monitoring tools

Our services are designed to improve your visibility and performance on Google Maps and local search results.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Operate a legally recognized business entity
• Have an active and verifiable Google Business Profile
• Provide accurate business details and maintain up-to-date contact information

3. Free Plan & Trial Access

We offer a limited-time free 8km radius plan so businesses can test our system before upgrading. We reserve the right to restrict or terminate free access if the system is misused or if false information is provided.

4. Performance Commitment

RankLocally provides a performance-driven local SEO service designed to improve the visibility of your Google Business Profile (GBP) in local search results. While we do not and cannot guarantee specific ranking positions due to the dynamic nature of Google’s algorithm and other external factors, we commit to delivering measurable improvements and high-performance efforts.

Clients on qualifying paid plans typically experience significant ranking improvements within 90 days, including the potential to appear in the Top 3 local results for up to five (5) targeted keywords, provided the following conditions are met:

• The client provides all necessary access credentials and accurate business information.
• No unauthorized changes are made to the Google Business Profile during the optimization period.
• The business remains compliant with Google’s policies and avoids any activities that may lead to suspension or penalties.

If the above conditions are satisfied and the expected ranking improvements are not observed within 90 days, RankLocally, at its sole discretion, may offer:

• An extension of services at no additional cost, and/or
• A performance review to determine eligibility for partial compensation or additional support.

This performance commitment does not apply in the following scenarios:

• Campaigns targeting national, highly competitive, or saturated markets.
• Google Business Profiles that are blacklisted, suspended, previously penalized, or otherwise non-compliant.
• Businesses with repeated violations of Google’s content, review, or location policies.

Nothing in this section shall be construed as a guarantee of specific ranking positions or timelines. The client acknowledges that SEO results may vary based on industry, market conditions, competition, geographic location, and search engine updates.

5. Verified Local Guide Reviews

RankLocally facilitates authentic review generation by inviting Google Local Guides to review your business based on real experiences. We do not purchase or fabricate reviews in violation of Google’s review policies.

All reviews collected must comply with Google’s content and contribution guidelines.

6. Fees, Payments & Billing

• All paid plans are billed monthly or annually, depending on the package selected.
• Payment is due upfront unless otherwise agreed in writing.
• Payments are processed securely via third-party providers (e.g., Stripe, PayPal, Master Card, Visa Card, etc.).
• Fees are non-refundable once work begins or after the first 7 days of the billing period.

We reserve the right to change pricing or payment terms with 14 days' notice.

7. Client Responsibilities

To ensure campaign success, clients must:

• Grant necessary access to Google Business Profile and other relevant platforms
• Refrain from implementing conflicting SEO strategies
• Provide accurate business data, hours, and service areas
• Respond to service requests and questions in a timely manner

Failure to meet these responsibilities may void guarantees or delay results.

8. Limitation of Liability

Under no circumstances shall RankLocally, its employees, or partners be liable for:

• Any indirect, incidental, or consequential damages
• Loss of business, profits, or online visibility
• Google platform updates, algorithm changes, or account suspensions
• Data inaccuracies caused by third-party tools or changes on your Google account

Our total liability under any circumstances shall not exceed the amount paid by you for the services in the last 90 days.

9. Confidentiality

Any data, strategies, login credentials, or proprietary business information shared between RankLocally and the client will remain strictly confidential and used solely for the execution of services.

We will not sell, share, or misuse any personal or business information.

10. Intellectual Property

All materials, software, strategies, reports, and digital assets provided by RankLocally remain our intellectual property unless explicitly transferred by written agreement.

Clients may not replicate, sell, or redistribute any proprietary methods or deliverables without permission.

11. Termination of Services

We reserve the right to suspend or terminate service if:

• Payments are not made within 7 days of due date
• Abusive or unethical behavior is directed toward our team
• The client violates these Terms or misuses our services
• The client submits false or misleading business information

Clients may cancel subscriptions with 7 days’ notice via email. No refunds will be issued for partial months unless stated otherwise.

12. Third-Party Tools and Platforms

We may integrate or make use of third-party tools (such as Google APIs, analytics tools, and reporting software). We are not responsible for:

• Platform outages
• Changes in Google policies
• Limitations or errors caused by third-party integrations

13. Dispute Resolution

Any disputes arising from or relating to these Terms will first be addressed through good faith negotiation. If unresolved, disputes will be submitted to binding arbitration in the jurisdiction of Dubai, UAE, under applicable local laws.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Dubai, UAE, without regard to its conflict of law principles.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of our services constitutes your acceptance of any revised terms.

16. Contact Information

For any questions regarding these Terms, reach out to us at:

🌐 Website: https://ranklocally.com